QCare Cookies Policy

QCare Cookies Policy

 

Latest update: November 21, 2024

 

Definitions and legal references

 

Personal Data

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

 

Data use

Information collected automatically through QCare (or third-party services employed by QCare), which can include: the IP addresses or domain names of the computers utilized by the Users who use QCare’s website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

 

User

The individual using QCare’s website who, unless otherwise specified, coincides with the Data Subject.

 

Data Subject

The natural person to whom the Personal Data refers.

 

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

 

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of QCare’s website. The Data Controller, unless otherwise specified, is the Owner of QCare’s website.

 

qcare.twalab.com

The means by which the Personal Data of the User is collected and processed.

 

Service

The service provided by QCare as described in the relative terms and this website.

 

Cookies

Cookies are Identifiers consisting of small sets of data stored in the User's browser.

 

Identifier

Any technology - including Cookies - that allows for the storing of information, or the accessing of already-stored information, on the User’s device.

 

Legal information

This privacy statement has been prepared based on provisions of Law No.13 of 2016 Personal Data Privacy Protection of the State of Qatar.

This privacy policy relates solely to QCare, if not stated otherwise within this document.

 

 

Cookies and other Identifiers consist of portions of code placed on the user’s device that assist the owner in providing the service according to the purposes described.

 

Some of the purposes for which Identifiers are used may also require the user's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

 

Activities strictly necessary for the operation of QCare and delivery of the Service

QCare uses cookies or other identifiers to carry out activities that are strictly necessary for the operation or delivery of the service and, therefore, do not require users to consent. Users can disable such identifiers by modifying their browser or device settings as described in more detail within this document, but this may affect core operational functions or result in the unavailability of the service.

 

Traffic optimization and distribution

 

This type of service allows QCare to distribute their content using servers located across different countries and to optimize their performance.

 

Cloudflare (Cloudflare Inc.)

Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.

The way Cloudflare is integrated means that it filters all the traffic through QCare communication between QCare and the user's browser, while also allowing analytical data from QCare to be collected.

 

Other activities

Basic interactions & functionalities

QCare uses Cookies or other identifiers to enable basic interactions and functionalities, allowing users to access selected features of the service and facilitating the user's communication with the owner.

 

Interaction with live chat platforms

 

This type of service allows users to interact with third-party live chat platforms directly from the pages of QCare for contacting and being contacted by QCare service.


If one of these services is installed, it may collect browsing and usage data in the pages where it is installed, even if the users do not actively use the service. Moreover, live chat conversations may be logged. 

 

Displaying content from external platforms

 

This type of service allows you to view content hosted on external platforms directly from the pages of QCare and interact with them.


This type of service might still collect web traffic data for the pages where the service is installed, even when users do not use it.

 

Targeting & Advertising

QCare uses Cookies or other Identifiers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

 

Advertising

 

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on QCare’s website, possibly based on User interests.


This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.


Some of the services listed below may use Cookies or other Identifiers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside QCare. For more information, please check the privacy policies of the relevant services.

 

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

QCare may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service.

 

Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

 

Remarketing and behavioral targeting

 

This type of service allows QCare and its partners to inform, optimize and serve advertising based on past use of QCare’s website by the User.

 

This activity is facilitated by tracking Usage Data and by using Cookies and other Identifiers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.


Some services offer a remarketing option based on email address lists.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

How to provide or withdraw consent

Users can provide or withdraw consent to the use of Cookies and other Identifiers by setting their preferences within the cookie notice or by updating such preferences via the relevant consent-preferences widget accordingly, if available.

 

Additionally, Users can manage preferences regarding Identifiers directly from within their own device settings and prevent – for example – the storing of third-party Identifiers. It is also possible, via relevant browser or device features, to delete previously stored Identifiers, including those used to remember the User’s initial consent.

 

With regard to any Identifiers stored by third parties, Users can manage their preferences and withdraw their consent by clicking the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

 

Owner and Data Controller

QCare Qatar

 

Since the storing of third-party Cookies and other Identifiers through the services used within QCare cannot be technically controlled by the Owner, any specific references to Identifiers stored by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policies of the respective third-party services listed in this document.

 

Given the objective complexity surrounding technologies related to Cookies and other Identifiers, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such Identifiers by QCare.